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Shipping and Delivery

OrbitalShops.com gladly accepts orders from all around the globe. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.

There may be limitations on where and whether OrbitalShops offer international shipping.

Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.

Restrictions
The following items can be shipped to almost all destinations outside the country:
•    Books*
•    DVDs
•    Music
•    VHS videos

Can be shipped to the following countries:
Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Oman, Panama, Peru, Philippines, Portugal, Poland, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, Uruguay, Venezuela

All products shipped to these countries via Priority International Shipping, and in certain cases product shipped via Standard or Expedited International Shipping, are included in the OrbitalShops and an import fees deposit is collected on them.

*Note: Books that require special handling because they are extremely heavy (for example, multi-volume sets) cannot be shipped outside the country. If this is the case, it will be noted on the product detail page.

Limitations
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from OrbitalShops.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Privacy
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form.
Customs authorities require the value of the gift item to be stated directly on the package.

Returns & Replacements
The above terms also apply to the shipment of any replacement product that might be shipped if there is a problem with the original shipment. If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For additional information please use the "Contact Us" form.